Services

Governance thin enough that people follow it.

A framework nobody follows scores the same as no framework at all — except you paid for it and now believe you're covered. We design for the organisation you have.

Data governance

Most governance fails on adoption, not design.

The typical failure looks like this: a comprehensive framework is approved by a steering committee, a policy document is published, a council is scheduled monthly, and eighteen months later nothing measurable has changed. The framework wasn't wrong. It was simply more governance than the organisation had the appetite or the headcount to operate.

We work backwards from what your organisation will actually do. That usually means less policy, fewer forums, more named accountability, and controls enforced by systems rather than by people remembering.

Where we start

Ownership, always. “The business owns it” is the single most common finding in an assessment and the single most expensive one, because it means every dispute about a definition has nowhere to go and quietly resolves itself in favour of whoever shouts. A named steward per domain, with real authority and time allocated, changes more than any document.

From there: classification that maps to how your data is actually handled, policy written short enough to be read, and controls placed where the data moves rather than where the org chart says they belong.

Making it survive us

Governance decays quietly — a steward moves roles, a policy passes its review date, a new system arrives outside the process. So we build the decay into view: review dates on everything, orphaned-ownership reporting, and a small set of measures that show whether the thing is working. If your governance can only be assessed by asking a consultant, it isn't governed.

Engagement
Cadence
6-month blocks
First lever
Named ownership
Policy
Short, enforced
Forums
As few as possible
Measurement
Built in, not bolted on
Regulatory
Mapped to your obligations

Where you carry specific obligations — Privacy Act and the Australian Privacy Principles, records legislation, sector regulation — we map controls to them explicitly, so an auditor can trace a requirement to the control that satisfies it.

What you get

What gets stood up.

  • Ownership & stewardship modelNamed accountability per domain, with the decision rights and the time commitment written down.
  • Policy setShort, specific and enforceable. Rewritten to be read, not to be comprehensive.
  • Classification schemeSensitivity tiers that map to how data is actually handled, stored and shared in your environment.
  • Control designAccess, retention, sharing and quality controls placed where data moves — enforced by systems where possible.
  • Regulatory mappingYour obligations traced to the specific controls that satisfy them, ready for an auditor.
  • Issue & exception processA route for raising, deciding and closing data disputes, with someone empowered to make the call.
  • Governance measuresA small set of indicators — ownership coverage, policy review currency, issue ageing, quality trend.
  • Operating rhythmThe minimum forum and reporting cadence that keeps it alive, and no more.
Detail

Worth knowing before you buy.

We already have a governance framework. Is it wasted?+
Usually not. The common finding is that the framework is sound but unadopted — no named owners, no enforcement, no measurement. Retrofitting those onto what you have is faster and cheaper than starting again, and it doesn't require anyone to admit the last program failed.
Do we need a data governance platform?+
Only once you have enough governed material to be worth managing. Buying the platform first is the most common sequencing mistake in this field — you end up with an expensive empty catalog and a program that has spent its credibility on a tool.
How do you handle AI and analytics use of our data?+
As a classification and control question, not a separate program. Which data can be used to train or prompt what, under whose approval, with what record of the decision. It fits inside the same ownership and classification model rather than beside it.

Start with the assessment.

Two to three weeks. You get a map of your systems, named owners, a ranked list of gaps, and a costed 6-month plan. No obligation to run it with us.